Hotel Doi Haiduci is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, store, and protect personal data when you use our website, make bookings, or interact with our services.

1. Data We Collect

We may collect the following types of personal information:

  • Contact information: name, address, phone number, email address.
  • Booking information: check-in/check-out dates, room type, special requests.
  • Payment information: information required to process payments (processed via secure third-party payment systems, not stored on our servers).
  • Website usage information: IP address, browser type, pages visited, duration of visit (to optimize website performance).

2. How We Use Your Data

The data collected is used to:

  • Process and confirm bookings.
  • Communicate with clients (email, phone, messages) regarding bookings or services provided.
  • Improve the website experience and personalize offers.
  • Comply with legal and tax obligations.

3. Data Sharing

Hotel Doi Haiduci does not sell or rent your personal data. We may share data only with:

  • Service providers who help us manage bookings, payments, or marketing.
  • Legal authorities if required by law.

4. Data Storage and Security

  • Your data is securely stored on protected servers and accessible only to authorized personnel.
  • We implement technical and administrative measures to prevent unauthorized access, loss, or disclosure of data.

5. Your Rights

Under applicable law, you have the right to:

  • Access, correct, or delete personal data.
  • Restrict processing or object to data processing.
  • Withdraw consent at any time (without affecting the legality of prior processing).
  • File a complaint with the data protection supervisory authority.

To exercise your rights, you can contact us at: info@doi-haiduci.md or by phone +373 79 85 2211

6. Cookies

Our website uses cookies to:

  • Enhance navigation and website performance.
  • Analyze traffic and user preferences.

You can manage cookie settings through your browser.

7. Changes to the Privacy Policy

Hotel Doi Haiduci may update this policy periodically. We recommend checking this page for any changes.

8. Contact

If you have any questions or clarifications regarding our privacy policy:

Hotel Doi Haiduci
Email: info@doi-haiduci.md
Phone: +373 79 85 2211
Address: Chisinau-Soroca route, Orhei MD, MD-3532, Ivancea